Product Q&A System
Enhance customer trust and reduce support tickets with a built-in Questions & Answers system powered by Shopify Metaobjects.
How it Works
Sellzar's Q&A system is split into two parts: a **Public Display** of answered questions and a **Submission Form** for new inquiries.
Display curated answers to common questions directly on the product page. Answers are managed via Metaobjects for ultimate flexibility.
Allows customers to submit new questions. Submissions are sent to your store's contact email for review and response.
Technical Setup
1. Create the Metaobject definition
In your Shopify Admin, go to **Settings > Custom data > Metaobjects** and create a definition named product_qa with the following fields:
question(Single line text)answer(Multi-line text / Rich text)is_published(Boolean)
2. Link to Products
Add a Product Metafield named custom.q_and_a_items. Set the type to **Metaobject Reference (List)** and point it to your product_qa definition.